Speednet Communication problem

At the very outset, confirm the following and then proceed with further instructions.




• Login to www.indiapost.gov.in/spc site and confirm that the said office is added as Linked Office to SPC.



• Also confirm that under Configure Linked Office – the details of the office is furnished in full.



• Go to SpeedNet MIS page, select your Circle, Region, Division and then SPC and select a long period say a month and confirm that still the office name is not figuring.



Now do the following.



At SPC and Linked Offices which are computerised with Internet connection :



Please confirm the following:



1. If the Booked articles MIS has to come then booked articles messages have to be sent to Central Server.



It is possible when -



1. Point of Sale and SpeedNet are connected through network and Point of Sale Server Name (not the POS Server path) is correctly configured by the SpeedNet Supervisor under Master->Environment->Folder Path option.



2. Point of Sale and SpeedNet are NOT connected through network, then SpeedNet booked Data can be downloaded to Floppy or Pen Drive from POS Supervisor menu option, it should be uploaded into SpeedNet through Floppy data Upload option.



SpeedNet Booked Data of Point of Sale package, can also be downloaded into a Shared folder in Server or client system and the SpeedNet operator can use the Floppy Data Upload option and select the Shared Folder for upload instead of floppy.



Or



The booked articles should be collected in SpeedNet with full Booking details. (Receipts->Collect Articles with Booking Details)



Note:



If any linked office is booking speed articles but not using the SpeedNet Package for closing the Bags and dispatching etc (as those articles are sent to intermediate office or SPC without closing the bag), they may install the Communication package for POS instead of SpeedNet so that booked messages will be directly transmitted to MIS from the POS itself. In POS Office details the office pincode should be correct and if it is a non delivery office – the non delivery code should be configured as configured in the SPC site as linked office.



3. Delivery MIS will be available; if the Articles are invoiced to postman and 100% returns are taken in the SpeedNet package.



At Non Computerised Offices:



1. The procedure to be adopted for uploading booking/delivery data of non computerized offices through SPC or other computerized offices .



Booking Data:



• Articles booked at Non Computerised offices have to be sent to its SPC where the articles are supposed to be disposed to destination through Close Bag.



• SPC has to collect those articles under Receipts ->Collection of Articles with Booking Details option and enter the booking details for the articles. The office name from which the article is received has to be selected correctly.



• While saving these articles, Booking message will be created for those articles. When the communication module calls the Server, those messages will go to Central Server from where it will reflect in MIS.



Note: If the articles booked at non computerised offices are routed to SPC through other computerised linked offices, then those computerised offices also have to collect the article of non computerised offices as mentioned above. Then send the articles along with their articles to SPC for disposal.



Delivery Data of Non Computerised Office:



• SPC has to send the articles meant to be delivered at non computerised offices using the SpeedNet package. Operator has to use Delivery menu-> Invoice Articles->Articles to Other office options. ( If any linked office is not shown here, such offices have to be added in SPC site (More details on how to add additional offices at SPC site is given in the SpeedNet 3.1 Hand book supplied along with 3.1 CD and a copy of the same available inside the CD)



• SPC should collect the Delivery status of the articles sent to such offices. Non Computerised offices have to send the delivery status for those articles on daily basis to SPC.



• SPC has to enter the delivery status under Delivery menu->Remarks from other office option.



• Now the Delivery message will be created for those articles and sent to Central Server for MIS.