Easy Procedure for Booking Complaint to HP

01. open website http://www.itrc.hp.com/
02. For first time you have create one user name and password by clicking register button on left side.
03. login with your user name and password
04. in the options select support case manager.
05. enter Product no (ex: NA*****) and sl no of CPU (EX: INA*******)
06. Click on next
07. if ur cpu exist in warranty it wil ask ur contact address and problem description.
08. enter the details of the hard ware which have problem ( for example if keyboard not working enter the model of the keyboard i.e ps/2 or usb)
09. after completion click on submit to generate the case id.

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FINALLY THE D-DAY HAS BEEN DECIDED From NFPE Website - Click Here Dear Comrades,                            After a long time the Joint Council of Action comprising of the NFPE and FNPO leadership has decided to go on an indefinite strike from 13thJuly 2010. This was the day we have been waiting for in consolidating the entire Postal employees on the war front. The charter of demands will be placed in a couple of days in the NFPE Blogspot where the demand of the System Administrators will be in the prime place.                         Many of the System Administrators are actually new to the organizational trends and hence do not get into any unnecessary speculations or debate whether the “STRIKE WILL HAPPEN OR NOT”. The date declared is declared hence start your preparation right now. If we are missing this last bus we will never catch up in future. Ensuring full participation and bringing the Technology implementation to a COMPLETE 100% STAND STILL during the indefinite strike should be our target.                         A complete stand still is expected from all ends including Divisions, The Regional Office Technology cell, The Circle Office Technology Wing, Software Development Center of all Circles, CEPT Mysore (to some extent), iMO Help Desk, PLI Technology Cell and all other inter-related technology wings. In order to ensure this we have to do a complete ground work. System Administrators of respective circles go on a complete campaigning tour within your circles in groups to ensure full participation I the strike. Especially Rajasthan and Madhya Pradesh Circle. While approaching the Circle Office Technology wings go in groups and have some private conversation with them and ensure their participation in the strike. Normally our SAs working in the Circle Office and Regional Office think themselves as part of the administration and they don’t take part in such common movements. The SAs try to approach them and bring them out from such a tendency.                         Do not give flimsy reasons like the the Demand of System Administrators is not placed on top for your non-participation. Charter of Demands is placed for the prime reason that all the demand should be settled. However department authorities only misinterpret that the Top demands are the priority for the Service unions. Whereas, from the organizational point of view all the demands are of a Top priority and given equal importance. Administration always takes a tactical line in dividing the employees in settling one demand and leaving the other in order to create confusion among employees and applying the principle of divide and rule. Hence don’t be a prey for such tactical line take by the department. For instance,  time again the demands of GDS has been placed in the TOP position but even till date the demand has not been settled by the department. Hence do not get into any unnecessary debates which is not the need of the hour.                         Your duty now is that the Command has been given by the leaders who are Commander-in-chiefs. You are playing the role of a Military soldier. Your job is just to obey the command. That all and nothing else.                         However in a Special session of System Administrators held with our National leaders in Ernakulam, Kerala on 16.5.2010 our leaders have agreed to place the Demand of Separate Cadre creation of  System Administrators separately in the Charters of Demands. This was also given more emphasis by me personally and also by the System Administrators of Kerala who gathered there.                         Hence gear up comrades. The indefinite Strike will be followed by a Total Non-Cooperation movement which is new to many young Comrades. However a detailed discussion on how to go ahead with the Non-Cooperation movement with respect to Technology should be analysed by us in detail. Suggestion are very much welcome in how to go ahead in Non-Cooperation with respect to Technology. Please mail your suggestion. GEAR UP COMRADES. THIS IS THE DO OR DIE SITUATION. IF WE DON’T DO NOW WE CAN NEVER MAKE IT. UNDERSTAND THE SERIOUSNESS AND DON’T REGRET OR COMPLAIN WITHOUT BEING PART OF THIS ULTIMATE MOVEMENT. ONLY A COMBINED MOVEMENT CAN RESOLVE ISSUES. BEAR THIS STRONGLY IN YOUR MINDS. INDIVIDUAL ADVENTURES IN TRADE UNION MOVEMENT CAN RESULT ONLY IN TRAGEDIES. With due regards and revolution greeting to all System Administrators for System Administrators

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